Endpoints for managing and interacting with the CAD Integration.
Link Incident
POST
https://govworx-media-main-7862c2e.zuplo.app
/realtime/v1/cad/incident
Links an incident in CAD to an active Assist call.
Request Body
incidentIdstringUnique ID for the incident in the source CAD.
userIdstringUnique ID for the CAD user that owns the incident.
fieldsobject[]CAD data fields for this incident.
Responses
OK
incidentIdstringUnique ID for the incident in the source CAD.
callIdstringUnique ID for active call in assist.
Incident Notes
GET
https://govworx-media-main-7862c2e.zuplo.app
/realtime/v1/cad/incident/{callId}/notes
Poll the system for any CAD notes it has generated for a Call.
path Parameters
callIdstring · required
query Parameters
cursorstring · required
Responses
Response contains notes generated for the incident.
cursorstringShould be sent on subsequent requests if there are more notes.
notesobject[]List of notes that were generated by the system and could be entered into the CAD.