CallStatusUpdateWebhook
callIdstringGUID Representing Call ID
statusstring · enumCall Status
Enum values:STARTEDENDED
IncidentNote
typestring · enumNote type.
Enum values:CALL_COMPLETEDINFOnotestringNote to be entered into the CAD.
criticalbooleanIf true, indicates the note is considered critical
createdAtstringDate and time formatted as an ISO8601 string, e.g. 'yyyy-MM-ddTHH:mm:ssZ'
IncidentNotePayload
callIdstringUnique Assist Call ID.
incidentIdstringUnique CAD Incident ID.
noteobjectNote that was generated by the system during an active Call.
AssistantActivationWebhook
callIdstringGUID Representing Call ID
assistantIdinteger · int64ID of the Assistant was activated
assistantNamestringName of the Assistant was activated
assistantActivationExplanationstringExplanation of why the Assistant was activated
WebhookRegistration
eventTypestringEvents to register for. Pipe delimited list, single value, or * for all events.
authTokenstringAuthToken that will be sent to the handler with all payloads in the HTTP Authorization header.
targetUrlstringURL to send the AuthToken and payload to for matching events.
WebhookRegistrationResponse
webhookIdstringUnique ID for this webhook registration.
errorbooleanTrue if the registration failed, false otherwise.
errorMessagestringDetails about registration failure, or empty if no error.
LiveKitConnectionResponse
accessTokenstringJWT access token for LiveKit connection
serverUrlstringLiveKit server URL
roomNamestringLiveKit room name
participantIdentitystringParticipant identity assigned
LinkIncidentResponse
incidentIdstringUnique ID for the incident in the source CAD.
callIdstringUnique ID for active call in assist.
IncidentField
namestringName of the field as it existing in the CAD (e.g. the system/database name).
descriptionstringDescription, display name, or friendly name of the CAD field.
valuestringValue currently set for the field in CAD.
LinkIncidentRequest
incidentIdstringUnique ID for the incident in the source CAD.
userIdstringUnique ID for the CAD user that owns the incident.
fieldsobject[]CAD data fields for this incident.
CallSegmentDto
idstringcallIdstringtranscriptionResultIdstringlangCodestringlangCodeConfidencenumber · doubletranscriptionConfidencenumber · doubleparticipantIdstringparticipantRolestringdirectionstringtypestring · enumEnum values:TRANSCRIPTIONTEXTtextstringtranslatedTextstringspokenTranslationAudiostringstartTimenumber · doubleendTimenumber · doublecreatedAtstring · date-timecreatedByinteger · int64alternativeTranslationstringfinalboolean
CallSummary
titlestringsummarystringnaturestringlocationstringseveritystringhazardsstringtimeSensitivitystringcallerInfostringsuspectDetailsstringancillaryServicesstringadditionalRemarksstring
FullCallDto
idstringcallProducerstringpositionIdinteger · int64tenantIdinteger · int64callSidstringcallStatusstringsystemStatusstringstreamSidstringcreatedAtstring · date-timestartedAtstring · date-timedetectedLangCodestringlanguageCodestringcallAudioBucketstringcallAudioKeystringsummaryobjectreferenceCallIdstringlanguageLineCallIdstringlbStickySessionstringlanguageLineConnectedbooleanstatusEventsobject[] · uniquesegmentsobject[] · uniqueparticipantsobjectcaseIdstring
