Implement these endpoints as needed to match any webhooks you have registered for. The URL in the documentation is illustrative. You must handle the webhook at the URL you registered. See 'Webhook Registration'.
CAD Integration Events
Implement a handler for this webhook to get information about CAD Integration events (e.g., Note Created, Case Closed, etc.).
Request Body
callIdstringUnique Assist Call ID.
incidentIdstringUnique CAD Incident ID.
noteobjectRepresents a note that may be entered into the CAD.
Responses
Indicates the callback was recieved successfully
Assistant Events
Implement a handler for this webhook to get information about Assistant events during a Call (e.g., Assistant activation).
Request Body
callIdstringGUID Representing Call ID
assistantIdinteger · int64ID of the Assistant was activated
assistantNamestringName of the Assistant was activated
assistantActivationExplanationstringExplanation of why the Assistant was activated
Responses
Indicates the callback was recieved successfully